| Field | Value |
|---|---|
| Type | Public company (NASDAQ: ZM) |
| HQ | San Jose, CA |
| AI products | Zoom AI Companion; Zoom Revenue Accelerator |
Zoom is a video-communications company that has expanded into applied AI products across its meetings and sales platforms.
AI products
Zoom AI Companion 3.0, announced at the September 2025 Zoomtopia event, became generally available in December 2025. It adds what Zoom calls agentic retrieval — locating information across meeting summaries, transcripts, and notes in Zoom Workplace as well as connected third-party applications including Google Drive and Microsoft OneDrive — along with prompt templates that generate follow-up tasks and draft email from meetings (Source: nojitter.com).
In the quarter reported in May 2026, paid monthly active users of AI Companion grew 184% year over year, which the company attributed to early adoption of the 3.0 capabilities extending beyond summaries to agentic retrieval and workflow orchestration. Chief executive Eric Yuan has described the platform as evolving into an "AI-first system of action going beyond summarization" (Source: siliconangle.com).
Acquisitions
On July 2, 2026, Zoom announced it will acquire Common Room, a Seattle AI-powered go-to-market intelligence startup that emerged from stealth in 2021 with $52 million in funding, to extend its Zoom Revenue Accelerator platform by adding buyer intelligence; terms were not disclosed (Source: geekwire.com; zoom.com).
Relationships
- related: Agentic AI — agentic retrieval and sales-intelligence agents are applied-AI categories
- related: Salesforce, Inc. — competitor in AI-assisted sales tooling